Answers, response channels and account controls—so you stay focused on creating standout events instead of wrestling with logistics.
help@lomaevents.com
Typical reply < 24h.
Use the form below for prioritized triage when you hit friction in‑flow.
Include steps, expected vs actual, screenshots + device/OS. We batch review daily.
Delete anytime in app: Profile → Settings → Delete Account. Removal is immediate & irreversible.
No public status page yet. Suspect downtime? Email with timestamp + region.
The fastest path into the product is usually the matching event starter. Browse templates and event starters before you create from scratch.
If the main problem is getting guests to reply, use the RSVP guide and then open the invite plus RSVP starter.
Need fast cost guardrails? Use the party budget calculator and then move into a budget-smart starter.
1. Open /templates and pick the closest event shape. 2. Tap Start this template. 3. The app opens with the invite, RSVP, tasks, and budget already scaffolded. 4. Adjust the date, guest count, and theme. 5. Send the invite link.
1. From your event, tap Invite. 2. Pick an invite style or upload your own image. 3. Share the invite link by text, message, or email. 4. Guests reply on a browser RSVP page — no install required. 5. Track responses live from the event dashboard.
Update your profile, notification settings, or subscription from Profile → Settings. Delete your account from Profile → Settings → Delete Account — removal is immediate and irreversible. Subscriptions can also be managed in the App Store or Google Play.
If you previously subscribed and the app does not reflect it, open Profile → Subscription → Restore Purchase. If that fails, email help@lomaevents.com with the App Store / Play Store transaction ID and we will reconcile it.
From any event, tap the share icon. You can copy the invite link, share to messages, or generate a one-page summary to send to a co-host. Browser RSVPs and a printable timeline are included.
Use the form above with: device + OS, the version number from Profile → About, the steps to reproduce, what you expected, and what happened. Screenshots or a short screen recording help us prioritize.